Scalable AI

Our mission

Less admin. More output.

Our mission is to help mid-market manufacturers win. We take the busywork off their plates, so their teams can focus on what moves the business forward.

The team

Meet the team

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Josh Ross

Josh Ross

Chief Executive Officer

LinkedIn

Josh is usually the first person a manufacturer talks to at Scalable. He works with owners and C-suite executives to find where AI can help their company strategically, and he stays with them from the first conversation through go-live. Manufacturing runs in his family.

Gabe Baksa

Gabe Baksa

Chief Product Officer

LinkedIn

Gabe works alongside the AP clerks, controllers, sales teams, and applications managers who use Scalable every day. He learns their routines, finds the repetitive work eating up their time, and leads the design and engineering to take it off their plate. He grew up in North Branch, Michigan, a small blue-collar town where his best friend's grandfather runs a manufacturing shop that provides jobs for the community.

Vardaan Chaphekar

Vardaan Chaphekar

Chief Technology Officer

LinkedIn

Vardaan designs the architecture behind Scalable and keeps it secure, reliable, and ready to grow with every customer we add. He also leads Project Intelligence. When an RFQ comes in, engineers and applications managers can spend days digging through old Excel files, CAD files, and PDFs looking for similar past jobs, and Vardaan is making all of that history searchable in seconds. He's solved this kind of problem before.

Engineering

  • Brady Callaghan

    Brady Callaghan

    Software Engineer, 3-Way Match

    LinkedIn

    Brady owns 3-way match. AP clerks spend hours lining up purchase orders, packing slips, and invoices to make sure everything agrees before a bill gets paid, and Brady builds the tools that do that matching for them and flag only the exceptions that need a person. His goal is simple: let AP clerks and controllers focus on paying the bills instead of matching line items across hundreds of documents. He holds bachelor's and master's degrees in computer science and a physics degree from UMass Amherst, where he built deep learning models as a graduate researcher.

  • Neel Pulakurthi

    Neel Pulakurthi

    Software Engineer, Order & Invoice Entry

    LinkedIn

    Neel owns order entry and invoice entry. He gets sales orders and vendor invoices into the customer's ERP accurately, including the older, harder-to-work-with systems most software companies avoid. His goal is simple: no one on a sales team should spend a quarter of their week typing orders into the ERP when they could be out selling, and no AP clerk should be keying invoices by hand. He's been on the inside of these systems. Before Scalable, he worked hands-on with Infor LN, an ERP many manufacturers run, and built business software on .NET and SQL Server. He has a computer science degree from UMass Amherst.

  • Cardell Taylor

    Cardell Taylor

    Machine Learning Engineer, AI Assistants

    LinkedIn

    It usually takes a veteran to know where to look in a shop's parts or service manuals. Cardell owns Scalable's chatbots and works to make them better at finding the right answer, so nobody spends hours hunting for one part in one manual. He also leads our SOC 2 security work, keeping customer data protected. Finding the one answer buried in a mountain of information is what he's always done. He started in research, building AI models that made sense of genomics data from millions of cells.

  • Connor Wolfe

    Connor Wolfe

    Software Engineer, Receiving & Integrations

    LinkedIn

    Connor owns receiving. When a shipment hits the dock, someone usually has to match the packing slip against the order and enter it by hand before anyone else knows it arrived, and Connor builds the tools that get it into the ERP the moment it's received. He also finds the gaps, tracking down where our system falls short and building the integrations that connect Scalable to the rest of a customer's tools. He studied computer science at Grand Valley State, where he rowed, and interned at GE Aerospace.

How we work

We start with your people

  1. 01

    Meet your teams

    We sit with the people doing the work and find the process that would be the biggest win to start automating.

  2. 02

    12-month roadmap

    Together we map out how the agents roll out over the next 12 months and pick five measurables we track against, so success is defined before we build.

  3. 03

    2-week integration

    We build our agents into the systems you operate on, no matter how hard they are to work with, and have them live in two weeks.

  4. 04

    Weekly user success

    Shifting out of what people are used to is hard, so we hold a 30-minute user success meeting with your end users every week and work through their struggles.

  5. 05

    You win

    You hit the goals you were aiming for, whether that's more sales, quotes out to prospects faster, or fewer hours in the ERP.

You don't need a strategy or a budget line to call us. You need a bottleneck and someone willing to walk us through it.

Josh Ross
Josh Ross

Chief Executive Officer, Scalable AI

Trusted by leading manufacturers and distributors

CDCG
Morrison Parts
Multi-Auto
Orbitform
Rolar
Capital Steel
Michigan Industrial Technologies

and more...

Our values

Core values

  1. Partnership Over Profit

    We win when our customers win. Everything we do is service-minded, focused on giving our customers the best experience possible. We build our product hand in hand with the people who use it, because that's how great software gets made.

  2. Trust Is Earned

    Trust is earned by people who keep their word and respect the work of others. We're honest even when it's hard, and we never forget that our customers know their craft better than we do.

  3. Elite Execution

    We don't make excuses. We focus on what's in our control and hold the highest standards for the people we hire, the architecture we build, and the intentionality of our design. Excellence isn't a goal; it's the baseline.

  4. Technology That Serves People

    We believe everyone has unique gifts and was made to find purpose in their work. We feel that at Scalable, and we want the people we serve to feel it too. We build technology that takes the busywork off their plates so they can focus on what they're great at.

Josh Ross

Bring us a bottleneck.

Josh is usually the first person a manufacturer talks to at Scalable. Tell him what is slowing your team down and he will walk you through what an agent could do about it.